CHILCHILL

Mon - Sat 8.00 - 18.00
Sunday CLOSED

1012 Nostrand ave
Brooklyn NY, USA.

Hotel Distribution & E-Commerce Consulting

Hotel Distribution & E-Commerce Consulting

Hotel Distribution & E-Commerce ConsultingWe provides solutions that can help small and medium size hotels maintain or grow their market share as they go online. CHILCHILL is a hotel distribution service that helps hotels and other hospitality businesses increase their online presence and make sure they're maximizing their potential. We offer consulting services for e-commerce, as well as marketing and digital strategies.

As a unique distribution & e-commerce consulting service, CHILCHILL provides solutions that can help small and medium size hotels maintain or grow their market share as they go online.

CHILCHILL is a hotel distribution and e-commerce consulting company offering tailored solutions to our clients’ needs. Our consultants offer their expertise with both online and offline components of the hospitality sector.

Hotel Distribution & E-Commerce Consulting
Hotel Distribution & E-Commerce Consulting

Hotel Distribution Strategy & E-Commerce Consulting Services

At CHILCHILL, we have a long history at improving hotel sales and marketing. Our team has worked with many brands across the globe, providing them the best-in-class and optimal solutions for their sales and distribution. We do this by developing an industry-leading Sales & Distribution Consulting service that is customised to help hotels reduce their effort and maximise their ROI.

Distribution & Ecommerce services for hotels

Distribution & E-Commerce Consultants at CHILCHILL helps hotels implement services and strategies using the latest technological advances. The team consists of seasoned hospitality professionals who are focused on maximizing revenue for client hotels. We work with both traditional and budget brands, along with boutique and luxury properties.

Hotel Distribution & E-Commerce Consulting
Hotel Distribution & E-Commerce Consulting

CHILCHILL is a leading consulting firm offering customized, tailored solutions to the hotel industry through our consultations, training and other services. We work with both online and offline components of hospitality. Check out our Hotel Distribution & E-Commerce Consulting Service.

Get the Right Market Segment Mix With CHILCHILL Distribution & Ecommerce services, We offer full-service solutions for creating an e-commerce site that's tailored specifically for your hotel's needs.

Our goal is to bring the best of online booking and distribution to hotels, creating revenue opportunities and increasing customer satisfaction.

We provide you with the tools needed to create a seamless customer experience, whether they are booking directly on your website or on third-party sites such as Expedia, Booking.com, or Hotels.com.

With our proprietary software and data science expertise, we’re able to provide valuable insights into how guests search for hotels online, what they are looking for when booking a room, and how they interact with your website.

We then use this information to create a customized strategy that will help you maximize results from your distribution channels.

 

Hotel Distribution & Ecommerce Consulting Service Our Hotel Distribution & Ecommerce expert team of consultants will work with you to develop an effective strategy for your business that will increase revenue by improving conversion rates

Chilchill is a hotel distribution and e-commerce consulting service that offers a wide range of services to make your hotel a success.

Technology advances have enabled hotels to make enormous strides in sophistication, and your competitors are benefitting from this too. Hoteliers are thus facing a complex myriad of emerging issues in the face on increases in supply and fluctuations in market demand.

Our consulting services help hotels to make rapid, yet carefully thought out and researched, improvements in Revenue Management implementation, Commercial Strategy Development and Reservations Distribution Technology:

Our Revenue Management, Distribution & E-Commerce Approach:

  • SEO ( Search Engine Optimization )
  • Revenue systems selection and implementation
  • Change in Rates and Pricing Strategy structures
  • Business Intelligence analysis and strategy development
  • Channel Manager & OTAs Management.
  • Hotel BrandWeb design & Development.
  • Digital Marketing Strategy Planning & Implementation.
  • Suggest Distribution Channels, Third Parties & OTAs Contracting
  • Hotel Brand Awareness in Targeted Markets.

Powerful Hotel Distribution & Ecommerce services we offer :

Based on your identified needs, we will help you with our knowledge and expertise to execute projects targeted to exceed your goals. This could be anything from enhancing your online distribution, optimizing your revenue management system, and improving your fair and event strategies among many others.

We will set goals and timelines and continuously monitor and control the steps forward, ensuring the success of the project.

The revenue management audit aims to optimize your current revenue management strategies. In a thorough 3 step analysis we will identify one or several key areas with potential revenue opportunities and areas for improvement, all focused on bottom line impact.

Once the areas have been identified, we will define specific projects with you to move forward with. For example, it could be an implementation of new forecasting procedures, an update of your public pricing products and a new segmentation strategy, and many, many more.

Each project will have its own timeline, milestones and targets. After successfully completing a project,
we offer follow up coaching to make sure that things continue to run in accordance with the set targets and expectations,
and help you adjust the course if needed.

Whether you are in the pre-opening phase or you want revenue management to become part of your existing business, correctly implementing revenue management from the beginning is essential. Crucially, it needs to be tailored to the needs of each individual hotel. Factors such as your target group, location and market demand generators are all vital parts to consider when implementing your revenue management strategies.

We will navigate a well-designed process together to make sure we get it right from the beginning. To begin with, we need to understand your hotel’s processes and needs, before evaluating the competition in order to position your hotel correctly in the market.

Moving forwards with segmentation and strategies, we provide you with the necessary tools, knowledge and processes to execute these and reach your targets.

We will continue to monitor your performance
and offer follow up coaching to make sure things are
moving in the right direction.

Our Revenue Management consultant team will study the main competitors of the property to assess their price positioning in relation to their products offering. ChilChill will build a report comparing the strengths and weaknesses of the main competitors and the business. The report will aim at building the Price – Value relationship that the property can provide in front of its main competitors.

We will navigate a well-designed process together to make sure we get it right from the beginning. To begin with, we need to understand your hotel’s processes and needs, before evaluating the competition in order to position your hotel correctly in the market.

Moving forwards with segmentation and strategies, we provide you with the necessary tools, knowledge and processes to execute these and reach your targets.

We will continue to monitor your performance
and offer follow up coaching to make sure things are
moving in the right direction.

We will benchmark and compare the pricing strategies of the main competitors and the property. The study will look at the public prices but will also try to pinpoint negotiated rates such as FIT and corporate rates. The study will look at a year period: day by day pricing by length of stay. The benchmarking will show how the business is priced competitively and create or revise the pricing grid.

Upon the benchmarking studies, ChilChill will review the existing pricing grid or build a new one and recommend pricing strategies to stimulate the demand. Both public prices and negotiated rates with multiple length of stay will be assessed and recommended. Pricing will be recommended per period of demand: low to high periods. Negotiated corporate rates will be reviewed in relation to the production and distributor partners. The sales team input will be needed.

ChilChill will review the demand calendar, or create one, and analyze strength of demand day by day per period (with or without events), in view of day by day rate strategies.

ChilChill will build market segmentation for the business and create a forecasting model to ensure that existing demand for each individual segment will be targeted most effectively in terms of marketing, sales and pricing strategies.

ChilChill will develop monthly rate strategy sheets with the following objectives:

  • Day by day pricing strategy for one year will be shown (price value per length of stays day by day will be recommended)
  • Pricing strategy per channels of distribution
  • Yield strategies with L.O.S. restrictions on peak periods
  • Travel Packages for honeymooners, family and couples travelers.

We will also review or build the rate loading and the rate management through all electronic distribution channels to ensure that all prices including corporate and travel buyer rates are correctly shown and bookable. Two meetings are planned before the start of implementation:

  • Meeting at the start of the project with first phase of assessment and meeting with the team
  • Final presentation meeting with the pricing strategies and tools

We will develop the implementation of the suggested action plan. As the main challenges based on current occupancies seem distribution and pricing oriented ChilChill will focus on getting the required results. This includes contracting online and offline distribution channels.

  • OTA Contracting and commission discussion.
  • Contracting a large amount of international travel agencies interesting in your destination.
  • Control the allotment sent to all the contracted agencies.

Very important part that help increasing your revenues is to provide your reservations department with the know-how to sell, the ChilChill reservations training program is delivered via an on-site training experience, as hotel reservations is a revenue-generating department and considered number one contact with your customer prior, during and after arrival.

While rate parity ensures that you have complete control of setting the bar for your room rates and ensure equal prices across all distribution channels, but it destroys your chances to compete freely in the market and also makes you lose a voluminous amount of potential revenue as massive commissions to the OTAs. Our Revenue Management consultant team will help you control it.

Looking for a First-Class Hotel Distribution & E-Commerce Consultant?